Amazon Lex

Bring Your Amazon Lex Bot to Life with a Powerful Chat Interface

Built your conversational assistant using Amazon Lex? Now connect it to Kommunicate and deliver it through a sleek, customizable chat interface for your website or mobile app. Combine Lex’s natural language capabilities with Kommunicate’s rich UI, live agent support, and multichannel delivery.

Why Integrate Amazon Lex with Kommunicate?

Seamless Chat UI

Add a ready-to-use, customizable chatbot interface in minutes.

Live Agent Handoff

Escalate chats to real agents when needed.

Cross-Platform Ready

Use on websites, Android, iOS, Flutter, and more.

Multichannel Support

Extend your Lex bot to WhatsApp, Facebook Messenger, and other platforms.

One Dashboard for All Conversations

Manage bots, human agents, and analytics in one place.

How the Amazon Lex Integration Works?

Amazon Lex handles the NLP and backend logic of your bot, while Kommunicate powers the front-end chat UI, conversation management, and agent workflows. This combination gives you an intelligent, scalable chatbot system—without building the full infrastructure from scratch.

Steps to Integrate Amazon Lex with Kommunicate

1. Set Up Your Lex Bot

Build and test your bot using Amazon Lex Console. Define intents, utterances, and responses.

2. Connect with Kommunicate

  • Log in to your Kommunicate dashboard
  • Go to Bot Integrations → Amazon Lex
  • Enter your AWS region, Bot name, and IAM credentials
  • Complete the setup and save
  • 3. Deploy the Chat Widget or SDK

    Embed the Kommunicate chat widget on your website or integrate with your mobile app using our SDKs (Android, iOS, React Native, Flutter). Your Lex bot is now live and ready to interact.

    What You Can Do With Amazon Lex + Kommunicate?

  • Offer instant, AI-driven support across platforms
  • Combine bot automation with human empathy using agent handoff
  • Personalize chat UI with branding and custom elements
  • Track bot performance, response time, and user queries in real-time
  • Connect your support workflow with tools like Zendesk, Salesforce, and more
  • Deliver Smarter Conversations with Amazon Lex and Kommunicate

    Give your Amazon Lex bot the perfect front-end experience and scale customer engagement across channels. Whether you’re in e-commerce, healthcare, SaaS, or education—Kommunicate helps you automate and elevate support effortlessly.

    Start Building with Amazon Lex + Kommunicate Today!

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    Easy-to-Use AI-Powered Support Automation

    In Built Native Integration

    Kommunicate features native integration, eliminating the need for any manual coding or installation. You can seamlessly add Kommunicate AI to your existing workflow—even without any coding expertise.

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    24/7 Support

    Kommunicate offers round-the-clock support in over 100 languages, ensuring that whenever you face challenges or require a custom integration, our dedicated team is always available to assist you—no matter the time.

    Latest AI Models for Accuracy

    Kommunicate utilizes cutting-edge AI models from OpenAI, Google Gemini, and Anthropic, allowing you to choose the perfect fit for your specific needs. Plus, our system automatically adapts to your content, eliminating the need for manual training.

    One Stop Solution for Support

    Kommunicate is an incredibly user-friendly support automation solution that consolidates conversations from phone, email, chat, and social media into a single platform. Businesses can effortlessly automate support across all these channels without any hassle.

    AI Superpowers For Your Agents

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    AI Suggestions

    Our AI offers real-time recommendations to help your team provide precise and accurate resolutions

    Language Translations

    Translate and reply in any language with Kommunicate's dynamic language translator, without the need for any external tools.

    AI Summary

    Instantly get summarization of long email threads or chat conversations with just a click so your agents can focus on providing quick resolution

    AI Insights

    Find out what's working and what's not with AI Insights by asking any question about all the conversations happening across different platforms.

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    See What Our Customers
    Have to Say

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    "With Kommunicate we were able to reduce 25% of the workload from our customer support agents."

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    "We uplifted our CSAT Score by 40% using Kommunicate's AI automation."

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