Zendesk

Enhance customer support by integrating AI into your Zendesk Suite.

Supercharge Your Zendesk Suite with AI

Deliver accurate resolutions to queries by effortlessly integrating Kommunicate AI into your Zendesk Suite. Automate ticketing, improve CSAT, and reduce costs. Supercharge your Zendesk support system with an AI chatbot that handles customer queries, automates ticket resolution, and reduces workload for your agents. Kommunicate’s chatbot integration seamlessly blends AI automation with human support, ensuring faster response times and a more efficient customer service experience.

Why Integrate an AI Chatbot with Zendesk?

  • Instant Query Resolution – Provide immediate answers to FAQs and common support questions.
  • Reduce Agent Workload – Automate repetitive queries, allowing agents to focus on complex issues.
  • Seamless Zendesk Integration – Set up the chatbot quickly and manage conversations within Zendesk.
  • AI + Human Handoff – Automatically transfer unresolved queries to human agents without disruptions.
  • Omnichannel Support – Engage customers across chat, email, WhatsApp, and social media from one place.

How to Connect a Chatbot with Zendesk

Revolutionize Customer Support with AI Chatbots for Zendesk

Improve efficiency, reduce support costs, and offer 24/7 assistance with an AI-powered chatbot. Whether you run an enterprise help desk or a small business support team, Kommunicate’s integration with Zendesk ensures seamless AI automation and human collaboration for superior customer service.

🚀 Start Automating Your Zendesk Support Today!

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Easy-to-Use AI-Powered Support Automation

In Built Native Integration

Kommunicate features native integration, eliminating the need for any manual coding or installation. You can seamlessly add Kommunicate AI to your existing workflow—even without any coding expertise.

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24/7 Support

Kommunicate offers round-the-clock support in over 100 languages, ensuring that whenever you face challenges or require a custom integration, our dedicated team is always available to assist you—no matter the time.

Latest AI Models for Accuracy

Kommunicate utilizes cutting-edge AI models from OpenAI, Google Gemini, and Anthropic, allowing you to choose the perfect fit for your specific needs. Plus, our system automatically adapts to your content, eliminating the need for manual training.

One Stop Solution for Support

Kommunicate is an incredibly user-friendly support automation solution that consolidates conversations from phone, email, chat, and social media into a single platform. Businesses can effortlessly automate support across all these channels without any hassle.

AI Superpowers For Your Agents

Image showing AI features like auto-language translations and AI Summarization by Kommunicate. Support agents move faster and get more things done with these AI features by Kommunicate.

AI Suggestions

Our AI offers real-time recommendations to help your team provide precise and accurate resolutions

Language Translations

Translate and reply in any language with Kommunicate's dynamic language translator, without the need for any external tools.

AI Summary

Instantly get summarization of long email threads or chat conversations with just a click so your agents can focus on providing quick resolution

AI Insights

Find out what's working and what's not with AI Insights by asking any question about all the conversations happening across different platforms.

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See What Our Customers
Have to Say

Logo for Lula, a South African ride sharing app. Lula uses Kommunicate's AI automation for customer service and improved its CSAT score by 40%.

"We automated 90% of repeated incoming queries with Kommunicate

90%
Queries Automated
Read Case Study
Headshot of Carlos De Lieto Vollaro, Customer Experience Manager at Conte.it

"After we started using the Kommunicate AI, our team saved more than 2,000 hours every month, which we were spent on repeated tasks"

2,000
Agent Hours Saved
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Headshot of Srinivas Reddy, Co-founder & CTO of TaxBuddy

"With Kommunicate we were able to reduce 25% of the workload from our customer support agents."

25%
Reduced Workload
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Headshot of Ryan Tapfumanney, Senior Software Engineer at Telone

"We uplifted our CSAT Score by 40% using Kommunicate's AI automation."

40%
Increase in CSAT
Read Case Study
Headshot of Mushra Hartley, Head of Operations at Lula