Pricing that helps you grow your confidence with AI

30-day free trial on all plans • No credit card required
Monthly billing
Annual billing
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Starter

For startups and teams introducing trusted automation
$40/month
Billed monthly.
Get started
1 AI agent included (add more for $20/mo)
1 team member included (add more for $20/mo)
250 conversations/month (~10K messages)
Channels: Web, Mobile Apps, WhatsApp, Telegram, Instagram
AI Agent for chat
AI Email Automation
Voice AI agent
1-year chat history
Additional conversations: $15/1,000
Live chat and email support

Professional

Popular
For growing teams ready to scale automation with control
$200/month
Billed monthly.
Get started
2 AI agents included (add extra for $30/mo)
3 team members included (add extra for $30/mo)
2,000 conversations/month (~80K messages)
Zendesk, Freshdesk & Google Analytics integration
2-year chat history
Additional conversations: $10/1,000
AI Summary, Auto-resolve tickets, Agent Assist
Campaign Messaging
API & Webhooks access
Priority support

Enterprise

For large organizations running AI as a core support layer
Contact Sales
Billed monthly.
Talk to Sales
Custom number of AI agents & seats
Discounted conversation/message pricing
Salesforce, HubSpot, Zapier integrations
Dedicated account manager
SLA-backed support
Advanced analytics & insights
SSO & identity management
Custom features & integrations
Remove Kommunicate branding

Starter

For startups and teams introducing trusted automation
$34/month
Billed yearly.
Get started
1 AI agent included (add more for $20/mo)
1 team member included (add more for $20/mo)
250 conversations/month (~10K messages)
Channels: Web, Mobile Apps, WhatsApp, Telegram, Instagram
AI Email Automation
1-year chat history
Additional conversations: $15/1,000
Live chat and email support

Professional

Popular
For growing teams ready to scale automation with control
$167/month
Billed yearly.
Get started
2 AI agents included (add extra for $30/mo)
3 team members included (add extra for $30/mo)
2,000 conversations/month (~80K messages)
Zendesk, Freshdesk & Google Analytics integration
Phone Call AI
2-year chat history
Additional conversations: $10/1,000
AI Summary, Auto-resolve tickets, Agent Assist
Campaign Messaging
API & Webhooks access
Priority support

Enterprise

For large organizations running AI as a core support layer
Contact Sales
Billed yearly.
Talk to Sales
Custom number of AI agents & seats
Discounted conversation/message pricing
Salesforce, HubSpot, Zapier integrations
Dedicated account manager
SLA-backed support
Advanced analytics & insights
SSO & identity management
Custom features & integrations
Remove Kommunicate branding

Compare Plan

Starter

Get Started

Professional

Get Started

Enterprise

Contact Sales

Key Features

AI agent included
1
2
Custom
Team members
1
3
Custom
Conversations included
250
2,000
Custom
Voice AI
$0.06/min
$0.06/min
Custom
Chat history
1 year
2 years
Custom
Integrations
Core
CRM + Analytics
Full ecosystem
Priority support
-
Yes
SLA
Governance & Controls
Basic
Standard
Advanced
Branding removal
-
-
Custom
Custom features
-
-
Custom

See how teams improve support with Kommunicate AI automation

Conte.it Assicurazioni logoOklahoma City Community College LogoTelone LogoLogo for Lula, a South African ride sharing app. Lula uses Kommunicate's AI automation for customer service and improved its CSAT score by 40%.

Insurance company Conte automated 90% of queries related to insurance purchases, renewals, and refunds, helping insurance agents focus on more complex customer issues.

90%
Queries Automated
Read Case Study
Headshot of Carlos De Lieto Vollaro, Customer Experience Manager at Conte.it
Carlos De Lieto Vollaro
Customer Experience Manager

OCCC improved student experience with Kommunicate AI agents that provide 24/7 real-time assistance to students, faculty, and staff through seamless LMS and SIS integrations.

8.33
CSAT Achieved
Read Case Study
Headshot of Srinivas Reddy, Co-founder & CTO of TaxBuddy
Lindsey Baker
Director of the Center for Learning and Teaching

Telecom company TelOne reduced agent workload by 25% by deploying Kommunicate AI agents across web and WhatsApp to handle billing queries, technical support, and service outage assistance.

25%
Reduced Workload
Read Case Study
Headshot of Ryan Tapfumanney, Senior Software Engineer at Telone
Ryan Tapfumanneyi
Senior Software Engineer

Lula, a mobility company, increased CSAT by 40% by providing instant resolution to customers and partners using Kommunicate AI agents that resolved incoming queries without delays or human intervention.

40%
Increase in CSAT
Read Case Study
Headshot of Mushra Hartley, Head of Operations at Lula
Mushra Hartley
Head of Operations

Not sure which plan to choose?

AI automation doesn’t have to start everywhere at once.
We recommend:
Starter for safe initial ROI and proof of concept
Professional after you’ve seen stable automation with humans in the loop
Enterprise when automation is mission-critical and governed at scale

You can upgrade at any time - confidence grows with usage, not pressure.

Support

Frequently asked questions

Everything you need to know about Kommunicate's pricing
What does “conversation” mean?
A conversation includes all messages exchanged in a session. If your AI resolves frequent questions, your team saves real time.
Can I try before I buy?
Yes - all plans include a 30-day free trial so you can build, deploy, and observe AI behavior in your own workflows.
Can I add more agents or team members?
Absolutely - both AI agents and human seats can be scaled as your needs evolve.
What if AI doesn’t perform well initially?
Kommunicate’s philosophy is to start safe - you always have visibility and human escalation from day one, and you can expand automation responsibly.
How do I know which plan to start with?
If you’re new to AI in support, start with Start Safe. You can always expand once you see stable results.
Do I need to automate everything to justify the cost?
No. Many teams see ROI by automating a small subset of conversations well.
Can we upgrade later?
Yes - upgrades reflect maturity, not pressure.
What if AI doesn’t perform well in our use case?
That’s exactly why human handoff and visibility are built in from day one.
Trusted by teams who want automation that actually sticks
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Start Small. Prove Value. Scale Safely

You don’t need to bet your entire support operation on AI.
Start with the conversations that are safe to automate using an AI agent.
Expand as confidence grows.

Get Started See a Live Demo