Flexible pricing options

choose the plan that best aligns with your business goals and scale effortlessly as you grow.

Yearly
Monthly
Lite
For fast-growing teams

$83.33

/month
Billed anually (2 seats)
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Ticketing system
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Help center
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Online support
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Digital onboarding
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Multilingual support
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Advanced
For high-growth teams

$166.66

/month
Billed anually (5 seats)
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Ticketing system
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Help center
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Online support
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Digital onboarding
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Multilingual support
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Skills-based routing
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Enterprise
For teams with custom requirements

Contact Sales

Custom pricing
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Ticketing system
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Help center
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Online support
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Digital onboarding
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Multilingual support
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Skills-based routing
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HIPAA enabled
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Content blocks
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Free
For getting started

$83.33

USD
Per site per year
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All design features
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10,000 monthly PV
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Subdomain publish
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100 CMS items
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STUDIO Banner
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Standard
For getting started

$99

USD
Per site per year
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All design features
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10,000 monthly PV
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Subdomain publish
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100 CMS items
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STUDIO Banner
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Subdomain publish
Get Started Now
Business
For getting started

$220

USD
Per site per year
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All design features
Icon of a tick mark to illustrate that Kommunicate has the capabilities of all the items it has been used upon
10,000 monthly PV
Icon of a tick mark to illustrate that Kommunicate has the capabilities of all the items it has been used upon
Subdomain publish
Icon of a tick mark to illustrate that Kommunicate has the capabilities of all the items it has been used upon
100 CMS items
Icon of a tick mark to illustrate that Kommunicate has the capabilities of all the items it has been used upon
STUDIO Banner
Icon of a tick mark to illustrate that Kommunicate has the capabilities of all the items it has been used upon
Subdomain publish
Icon of a tick mark to illustrate that Kommunicate has the capabilities of all the items it has been used upon
100 CMS items
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STUDIO Banner
Get Started Now
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Compare Plan

Basic

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Standard

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Business

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Projects

Customizable
Starter
Standard
Business
Ticketing system
20
25
Unlimited
AI agents
20
25
Unlimited

Users

Document sharing
Unlimited
Unlimited
Unlimited
Performance metrics
20
25
Unlimited
Seamless teamwork
20
25
Unlimited

Data

Sandbox
Unlimited
Unlimited
Unlimited
Custom agent roles
20
25
Unlimited
Optimize support
20
25
Unlimited

Resources

AI agentsNew
1,000+ apps
Custom rules

Features

Multiple ticket
Business hours
Account features

See What Our Customers
Have to Say

Logo for Lula, a South African ride sharing app. Lula uses Kommunicate's AI automation for customer service and improved its CSAT score by 40%.

"We automated 90% of repeated incoming queries with Kommunicate

90%
Queries Automated
Read Case Study
Headshot of Carlos De Lieto Vollaro, Customer Experience Manager at Conte.it
Carlos De Lieto Vollaro
Customer Experience Manager

"After we started using the Kommunicate AI, our team saved more than 2,000 hours every month, which we were spent on repeated tasks"

2,000
Agent Hours Saved
Read Case Study
Headshot of Srinivas Reddy, Co-founder & CTO of TaxBuddy
Srinivas Reddy
Co-founder & CTO

"With Kommunicate we were able to reduce 25% of the workload from our customer support agents."

25%
Reduced Workload
Read Case Study
Headshot of Ryan Tapfumanney, Senior Software Engineer at Telone
Ryan Tapfumanneyi
Senior Software Engineer

"We uplifted our CSAT Score by 40% using Kommunicate's AI automation."

40%
Increase in CSAT
Read Case Study
Headshot of Mushra Hartley, Head of Operations at Lula
Mushra Hartley
Head of Operations

Better experience for future customer service

10X
increase in revenue
125%
ROI in one month
30x
Returning customers
"Blust has become essential to our daily operations. It’s intuitive, efficient, and our customers love the seamless experience."
David Henricks
Co-founder and CEO

Frequently Asked Questions

What is an ecommerce chatbot?

An eCommerce chatbot is an AI-powered virtual assistant that helps automate customer support, guide users through the shopping process, and improve engagement on online stores.

How can a chatbot help my eCommerce business?

A chatbot can handle repetitive queries, assist in product recommendations, reduce cart abandonment, and provide 24/7 support—freeing up your human agents for complex tasks.

Can the chatbot integrate with my eCommerce platform?

Yes, our chatbot integrates with popular eCommerce platforms like Shopify, WooCommerce, Magento, BigCommerce, and more.

Can I train the eCommerce chatbot to answer specific product-related questions?

Yes, you can easily train the eCommerce chatbot using your product catalog, FAQs, and order-related data to ensure personalized responses.

Does the chatbot for eCommerce support human handover?

Yes, when complex queries arise, the chatbot can transfer the conversation to a live agent instantly.

How long does it take to set up the eCommerce chatbot?

Most businesses can set up and go live with the eCommerce chatbot in just a few minutes with no coding required.

Resolve Queries Accurately and Effortless Across All Channels

Kommunicate offers smarter resolutions that build lasting relationships and elevate your service. Ready to transform your customer support?

Book a Demo
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