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Frequently Asked Questions

What is an ecommerce chatbot?

An eCommerce chatbot is an AI-powered virtual assistant that helps automate customer support, guide users through the shopping process, and improve engagement on online stores.

How can a chatbot help my eCommerce business?

A chatbot can handle repetitive queries, assist in product recommendations, reduce cart abandonment, and provide 24/7 support—freeing up your human agents for complex tasks.

Can the chatbot integrate with my eCommerce platform?

Yes, our chatbot integrates with popular eCommerce platforms like Shopify, WooCommerce, Magento, BigCommerce, and more.

Can I train the eCommerce chatbot to answer specific product-related questions?

Yes, you can easily train the eCommerce chatbot using your product catalog, FAQs, and order-related data to ensure personalized responses.

Does the chatbot for eCommerce support human handover?

Yes, when complex queries arise, the chatbot can transfer the conversation to a live agent instantly.

How long does it take to set up the eCommerce chatbot?

Most businesses can set up and go live with the eCommerce chatbot in just a few minutes with no coding required.