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Core customer platforms

Data
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Companies
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Contacts
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Opportunities
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Data Module and Data Explorer
Workflow
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Activities, Notes, Tasks
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Calendar
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Email
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Projects
Reporting
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Documents
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Reporting (Canvas, Dashboards, Presentation)
Automation & AI
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Companies
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Contacts
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Opportunities
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AI-Powered Technology

Blust products

Packages built for your business
Starter
Benefit from personalized guidance and support to maximize the value of Blust for your business.
50.00 usd
HIGHLIGHTS
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Core Customer Platform
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Workspace for Customer Success
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Usage Metrics
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Health Lab
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Churn Management
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Revenue Management
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Advanced Projects
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Sequences
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Customer Portal
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NPS
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Advanced Automations
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Advanced Customer Success Reporting
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Advanced Data Models
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Standard
Manage customer interactions across chat, email, and social media from a single platform for a unified service experience.
99.00 usd
HIGHLIGHTS
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Dedicated Account Manager
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Advanced Analytics Dashboards
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Custom Training Sessions
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Enhanced Reporting Tools
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Premium Integration Support
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Customized Success Plans
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Exclusive Webinars and Workshops
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Business
Ensure your customers receive help anytime with round-the-clock support from our dedicated team.
150.00 usd
HIGHLIGHTS
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Dedicated Account Manager
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Multi-Channel Communication
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Real-Time Analytics
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Automated Response Management
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Customizable Chat Widgets
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Priority Support Access
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Knowledge Base Integration
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Performance Metrics Reporting
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Escalation Management Tools
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NPS
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See What Our Customers
Have to Say

Logo for Lula, a South African ride sharing app. Lula uses Kommunicate's AI automation for customer service and improved its CSAT score by 40%.

"We automated 90% of repeated incoming queries with Kommunicate

90%
Queries Automated
Read Case Study
Headshot of Carlos De Lieto Vollaro, Customer Experience Manager at Conte.it
Carlos De Lieto Vollaro
Customer Experience Manager

"After we started using the Kommunicate AI, our team saved more than 2,000 hours every month, which we were spent on repeated tasks"

2,000
Agent Hours Saved
Read Case Study
Headshot of Srinivas Reddy, Co-founder & CTO of TaxBuddy
Srinivas Reddy
Co-founder & CTO

"With Kommunicate we were able to reduce 25% of the workload from our customer support agents."

25%
Reduced Workload
Read Case Study
Headshot of Ryan Tapfumanney, Senior Software Engineer at Telone
Ryan Tapfumanneyi
Senior Software Engineer

"We uplifted our CSAT Score by 40% using Kommunicate's AI automation."

40%
Increase in CSAT
Read Case Study
Headshot of Mushra Hartley, Head of Operations at Lula
Mushra Hartley
Head of Operations

Frequently Asked Questions

What is an ecommerce chatbot?

An eCommerce chatbot is an AI-powered virtual assistant that helps automate customer support, guide users through the shopping process, and improve engagement on online stores.

How can a chatbot help my eCommerce business?

A chatbot can handle repetitive queries, assist in product recommendations, reduce cart abandonment, and provide 24/7 support—freeing up your human agents for complex tasks.

Can the chatbot integrate with my eCommerce platform?

Yes, our chatbot integrates with popular eCommerce platforms like Shopify, WooCommerce, Magento, BigCommerce, and more.

Can I train the eCommerce chatbot to answer specific product-related questions?

Yes, you can easily train the eCommerce chatbot using your product catalog, FAQs, and order-related data to ensure personalized responses.

Does the chatbot for eCommerce support human handover?

Yes, when complex queries arise, the chatbot can transfer the conversation to a live agent instantly.

How long does it take to set up the eCommerce chatbot?

Most businesses can set up and go live with the eCommerce chatbot in just a few minutes with no coding required.

Resolve Queries Accurately and Effortless Across All Channels

Kommunicate offers smarter resolutions that build lasting relationships and elevate your service. Ready to transform your customer support?

Book a Demo
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